IT departments are under continued pressure to reduce cost and improve business performance. In many companies the future of business starts with changes in IT. Automation can help ease business operational pressures while delivering higher quality of IT service across the enterprise. 

To make companies more competitive, executives are adopting IT automation as a strategic weapon in democratizing data, maintain secure infrastructure and governance with a lower budget. Automated IT organization outperform their peers by being more productive, agile and user friendly.

RPA and AI enableend-to-end automation of  mundate and costly IT tasks. Together, RPA and AI integrate with existing applications and replicate user actions to transform IT helpdesk, data management and operational activities for better, faster turn-around.

IT Department

To keep up with the pace of accelerating change, IT leaders need to find a way to decouple staff tasks, automate tasks and re-focus on business priorities.

The Business Labs provides complete automation services that enable your organization to create, review and approve transactions with accuracy and speed. With 100% electronic data stored and analyzed, we help reduce cost of IT operations and build automated compliance and IT audit report for continous improvement.

  • Adopt RPA to reduce repetitive helpdesk tasks
  • Reduce overnight databackup verification and validation
  • Maintain Regulatory Compliance
  • Automate IT provisioning
  • Manage Cybersecurity threats
  • Compliance and reporting management

Focus Areas

IT Operations

Automate helpdesk tasks, master data updates, application and system installation, testing and verification. Manage IT operational dashboard through escalation techniques with automated steps.

Ende User Support

From HR to user account setup, automated ticket creation and remediation, dormant ticket clean-up, asset fulfilment, SLA monitoring and team producitivity improvement.

Asset Tracking

Software license management, hardware inventory, software audits, contractual obligation management, vendor management, invoice to utilization variance management.

Data Management

Overnight data movement and verification, data validation, data formating, aggregation and reporting, extract data and re-compile i for new projects, systems and business functions.


Event esclation, threat logging, exception handling, fault remediation, shut down unauthorized users and system, prevent zero day attacks, filter false positive threaats, manage data security and audit databases.

Compliance & Reporting

Aggregate compliance data from multiple sources, data cleansing and report summarization, Risk reviews, triggered assessment and compliance audit reports for SOX, GDPR, CCPA, FISMA, HIPAA, PCI DSS, Basel III and others.

Why CIO and Directors Choose Us

Rapid Results

Our consultants bring senior IT leadership experience combined with hands-on automation skills necessary to deliver solutions.

Automation Experience

We are business process SMEs with exeperience in Microsoft D365, NetSuite, Automation Anywhere, Nintex and Microsoft PowerApps.

ERP, CRM, AWS and Azure

With an average of 15 years of ERP, CRM and other enterprise application experience,  we bring insights to product features that is currently limiting performance and provide automation solutions to improve IT performance.

Project Delivery

We deliver projects on-time and above customer satisfaction.

Choose one that fits your organization

While we are focusing on automating IT processes, you can have more time and focus on the core IT responsibilities. We offer three customized programs to help you start the IT Automation journey.

IT Automation
One Hour
Journey to digital IT
  • Transition to digital IT
  • Prepare to automate
  • Business case and Best Practices
  • ROI tool-kit
IT Automation
Three Hour
In-depth Workshop
  • Digital IT CoE
  • Hands-on exercises
  • Controls and Risk in RPA world
  • Implementing first RPA project
IT Automation
One day
  • Walk through manual process
  • Develop automated steps
  • Conduct automated transaction
  • Reap the automation benefits